Effective Date: February 1, 2023
Last Updated: March 1, 2025
Privacy Policy
Effective Date: July 19, 2021
Revised: February 21, 2024
Your privacy is important to us. This Privacy Policy (“Privacy Policy”) applies to your use of [www.drjatoidirectprimarycare.com] (“the Site”), which is owned and operated by Dr. Jatoi Direct Primary Care (“we,” “us,” or “our”). It describes how we collect, use, and disclose your information, including any personal information and certain health-related information you may provide.
By accessing or using the Site, you agree to the practices outlined in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please discontinue use of the Site immediately.
1. Scope of This Privacy Policy
This Privacy Policy applies to the information we collect or maintain about you, including:
- Personal Information that you provide to us on or through the Site; and
- Information collected through your use of or interaction with the Site (e.g., via cookies and similar technologies).
This Privacy Policy also explains how we use cookies and related technologies on the Site.
Please note that the Site is directed to users who reside in the United States. It is not our intent to gather personal information from individuals residing outside the United States.
2. No Provider-Patient Relationship via the Site
Dr. Jatoi Direct Primary Care provides medical services; however, any telemedicine or online consultation that may occur via the Site is subject to a valid practitioner-patient relationship and applicable legal requirements. If you are receiving care from our practice, you will be provided a HIPAA Notice of Privacy Practices describing how we handle your protected health information (“PHI”).
If you do not agree to be bound by our terms and policies, you are not authorized to use the Site.
3. Minors
Our Site is not intended for or designed to attract children under 13. Additionally, we do not knowingly collect any personal information from anyone under 18 without parental or guardian consent. You must be 18 years of age or older to submit any registration or information through our Site. If you believe we might have inadvertently collected information from a minor under 18, please contact us using the information provided at the end of this Privacy Policy.
4. Personal Information We Collect
To access certain options and services on our Site, we may ask you to provide certain personal information. Without providing such information, you may be unable to access some of our Site features or services. Below are examples of information we may collect:
- Personal Information: Name, contact details (address, email, phone number), demographic information (gender, date of birth, ZIP code), billing and payment information.
- Account Information: Username and password for Site access (if applicable).
- Device/Browser Information: IP address, operating system, connection speed, browser type, cookie data, other hardware/software attributes.
- Location Information: May be collected automatically or provided by you.
- Usage Activity: Preferences, viewing history, and Site activity.
- User Content: Information or content you post or submit on the Site.
- Transaction History: Purchases or interactions made through the Site.
- Healthcare-Related Information: If you share information relevant to a medical consultation (past medical history, medications, current complaints), it may be protected under health information privacy laws (e.g., HIPAA). In such instances, we will use and disclose that information only in accordance with those laws and our HIPAA Notice of Privacy Practices.
5. How We Collect Personal Information
We may collect information from you in several ways:
- Directly From You: When you register for an account, make a purchase, submit information or content, or communicate with us.
- Automatically: Through cookies, pixel tags, and other tracking technologies as you navigate our Site. This includes details about your device, browser, IP address, and usage patterns.
Cookies and Similar Technologies
Our Site may use “cookies,” “local shared objects,” “pixel tags,” and “software development kits (SDKs).” These technologies allow us to track usage and trends, provide Site functionality, and offer you a better user experience. Cookies can be session-based (deleted when you close your browser) or persistent (remain after you close your browser). If you wish to disable cookies, consult your browser settings. However, doing so may affect certain features on our Site.
6. How We May Use Personal Information
We use the information described above to:
- Verify your identity and location.
- Provide services available through the Site (including telemedicine services, if applicable).
- Fulfill your requests and process payments.
- Communicate with you (e.g., Site updates, billing notices, service notifications).
- Improve and develop our Site, including analyzing usage patterns and troubleshooting.
- Provide customer support and assistance.
- Conduct marketing and promotions, subject to your preferences.
- Enforce our rights or comply with legal requirements.
- Prevent fraud or other unauthorized activities.
We may also combine the personal information you share with us with information obtained from other sources (online and offline) to improve our Site and services.
7. Whom We Share Personal Information With
We may share aggregate, non-identifying information with third parties without restriction. In other instances, we share personal information only as described below or when you have given us explicit consent:
- Service Providers/Affiliates: We may share information with contractors and trusted partners who support our business or operations (e.g., hosting, payment processing).
- Healthcare Providers/Pharmacies: If you engage in our medical services, we may share relevant information with pharmacists, labs, or other healthcare providers for treatment or payment purposes.
- Legal or Compliance Reasons: To comply with applicable laws, regulations, or legal processes (e.g., responding to subpoenas), or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.
- With Your Consent: We will share your personal information with third parties if you authorize us to do so.
8. Social Media Plugins
We may integrate social media plugins (e.g., a Facebook “Like” button) to allow you to share content easily. When you visit a page on our Site with these plugins, the social media operator may set or retrieve cookies on your device. If you are logged into these social media services, they may record your activities. Please refer to each social media platform’s privacy policy for more details.
9. Applicability of HIPAA
Dr. Jatoi Direct Primary Care may be considered a “covered entity” under HIPAA. If so, we handle your “protected health information” (“PHI”) in accordance with HIPAA regulations and our HIPAA Notice of Privacy Practices. This Privacy Policy does not replace or supersede the HIPAA Notice of Privacy Practices, which specifically governs how we use and disclose PHI.
10. Your Choices
- Marketing Communications: If you receive marketing emails from us, you may unsubscribe at any time by clicking the “unsubscribe” link in the email.
- Cookie Opt-Out: You can set your browser to reject cookies; however, disabling cookies may limit certain Site features.
- Other: If you wish to opt out of certain data collection or data uses, please contact us (see “Contact Us” below).
11. Accessing, Updating, or Correcting Your Information
If you have an account, you may be able to access or update your information through your account settings. Otherwise, contact us (see “Contact Us” below), and we will make reasonable efforts to accommodate your request in accordance with applicable law. We may request additional information to verify your identity before fulfilling requests.
12. Your California Privacy Rights
California Civil Code §1798.83 permits California residents to request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please contact us (see “Contact Us” below).
13. Links to Third-Party Websites
Our Site may contain links to other websites that we do not operate or control. These links do not imply endorsement of the content on those sites or any association with their operators. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
14. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page, and the effective date at the top reflects when the latest revisions were made. Your continued use of the Site after any changes signifies your acceptance of the updated policy.
15. Contact Us
For questions, contact:
Dr. Jatoi Direct Primary Care
Email: mjatoi@drjatoidirectprimarycare.com
Tel: 520.338.8862
